Teamwork in the Diales Technical TeamOn September 28, 2019 by Raul Dinwiddie
Sometimes working as expert, you are the named expert and it can become a very insular thing. You get your head down and you get on with stuff. But it’s often very useful to be able to bounce ideas off other people; ‘do you think this is right?’, ‘this is my way of thinking, is that your experiences?’ and not only does that help the person doing the report but it helps the other people with their learning experiences and if you don’t learn something new every day then there’s something wrong. Part of my role is to try and ensure we have some kind of consistency. Recently we worked on a large arbitration in the Middle East and we had mechanical and electrical experts, structural engineers, and architects all giving evidence and one of the important things we did was to make sure all of the reports were consistent, all going in the same direction, same format, same layout. So they’re not written in engineer speak, or not written in architect speak or lawyer speak. They’re written in expert speak. That’s the aim. That’s what we try to do. How much of a challenge is that Stuart because you’re an architect, Hooman you’re a structural engineer, do you speak the same language? How do you find that common language in your team? I think we speak the same language on a level, up to a point. I like to think architects are more easily understood than engineers. Your reports tend to get a bit technical at times, and the other engineers. And keeping them to a level that your common man can understand is sometimes challenging. It is indeed, it’s very unique because in less offices you can see the architect sits next to the structural engineer. This office is unique because at least whenever I have got a challenge or got questions I don’t have to pick up the phone, make an appointment. The architect is just sitting next to me and I can ask the questions. We talk about the level of technicality of the problems, trying to find a solution for the problems or even asking for a second opinion as well. Do you think your clients appreciate and understand this common team that you’ve got here? It’s a good question because some of those clients, they don’t know yet. But once they know about it and once we explain the situation that we’ve got that expertise inhouse and we’ve got it right away next to us, they seem very excited. That’s why we’ve got more recurrent and more retaining clients which is coming back to us and giving us lots more work. So I think there is a benefit for them as well.