Meet The Office Support Team | Search ConsultancyOn November 19, 2019 by Raul Dinwiddie
We’ve got quite a varied role here, it’s a bit of a pick and mix I like to think. The consultants rely quite heavily on us in terms for formatting C.V’s, also meeting’s that they might have scheduled. We make sure that our consultants are happy. We’re also meeting and greeting, so we’re quite front facing at reception with visitors, for clients, candidates. So we take all the stresses away from them to make sure that they can focus on what they do best which is recruiting. Here at Search working within our financial department it’s quite a relaxed calm environment. I’m a junior finance assistant dealing with the funds coming from the clients. Once I’ve processed that then I forward it on to our credit admin team and credit control team. We provide any kind of marketing collateral, anything online and digital from e-shots to print and flyers. So they can get in front of client’s and candidates and it just shows the face of Search and it helps them do their job and attract whatever they need. It’s great working in a support role, it’s really rewarding and you see where your efforts go to the wider business. We deal with a lot of clients and consultants within Search Consultancy to try and get the invoices paid effectively. The main responsibility for me is to hold a good relationship with the consultants and the clients so everything is a simple process from the time that the invoice is billed to the minute it gets paid. So we manage the internal recruitment process and once they become an employee we support their lifecycle within the company and ensure they are always motivated and engaged. Whether the consultants have and issue or the candidates have an issue we do all the problem solving, which I love. We deal with any queries candidates might have regarding their pay, tax, national insurance, student loans, anything. We know it. It wasn’t an industry that I would have ever of considered from misconceptions thinking it’s a lot of targets, everyone out for themselves It’s not like that at all, it’s a very much open door, we’ve got DM’s, directors, support all working and sitting together in the same rooms so it’s really nice to feel part of the community and that family. The life at Search Consultancy is fantastic really. It’s a great culture at Search, everyone’s really friendly, I’ve made loads of friends here. There’s never anybody not smiling while walking by you. The team that I’m within are so engaging and motivating. All the people are helpful, support’s always there whenever you need it.