Lessons from a Great Leader: Frances Hesselbein Pt. 2On November 30, 2019 by Raul Dinwiddie
[MUSIC] We get so lost in, again,
proving we’re smart, having to express our opinions. One of
the great leaders that you and I know, one of our wonderful friends,
Alan Mulally…>>Oh, yes…>>One thing I love about Alan is…
His attitude is, if you’re really not the world’s expert on
the topic and there are other people that know more than you, don’t talk.
[LAUGH]>>Yes.>>Don’t talk, don’t express an opinion.>>That’s right.
>>Don’t shoot your mouth off. Listen. And if people need help, you don’t have to be
the one that gives it to them… Actually, shockingly, find someone who knows
what they’re doing…>>Yes.>>And get them involved. And that’s much
better than the leader being some sort of little god that has to provide all
the answers.>>Um-hum…>>And it’s so consistent with that wonderful Peter
Drucker point, you know…>>Yes, and when you and I look at what we
carry around in our hearts, the little messages…
I go back to Emerson, 1600 something–Be ye an opener of doors. And, Marshall, you do that for
so many people. But Emerson–Be ye an opener of doors. Then, I have another battle cry…
Mission-focused, values-based, demographics-driven… And, as we open one door,
we close another, because life is a journey.
>>That’s right.>>And leadership… If I say, Marshall, define leadership for me.
There are many ways you do, but what is…
How would you respond to me?>>I always focus on working with and
through others to achieve objectives. And the keyword…
I got that from my mentor Paul Hersey… The keyword is others–and very consistent
with what Alan Mulally taught me. He said, For the great achiever,
it’s all about me.>>Yes.>>For the great individual
achiever, it’s me. For the great leader, it’s all about them.>>Um-hum…
>>And there’s a big difference between being a great achiever… And there’s
nothing wrong with being a great achiever, it’s a fine thing. A great achiever is
not necessarily a great leader, though. It’s a big difference between being
an individual achiever and a leader. And the difference is the difference between
me and them. For the leader, it’s not about you. And Alan said, when he would
drive to work at the Ford Motor Company, he would always tell himself, Leadership’s
not about me, leadership is about them.>>Well, I was teaching a class
every other month at West Point for two years a couple of years ago. And I suggested that
instead of coming alone, that I bring a great
Thought Leader with me each time. I brought Alan with me.
And we’re sitting knee to knee, and here’s 24 cadets. I introduce him, and I mention he is the great
leader who transformed Ford Motor Company. And he said, No, I did not transform
the Ford Motor Company–the people of Ford transformed Ford. They all cheered. Of course, that’s what
they’re learning. They all cheered… They loved him.>>Yeah. [MUSIC]