Kuraattorit somessa – School Social Workers in Social MediaOn October 12, 2019 by Raul Dinwiddie
Our service is about utilising social media in school social work. It’s geared toward our client families and clients – AKA students from pre-school into secondary education. Children and young people can contact us more easily. They can tell us what their topic is immediately through a message. Therefore we can jump right into the topic when we physically meet. Earlier it could take a while to get to the actual topic. We also use a method where young people that are feeling down and low – send us positive photos of their daily life through WhatsApp. We go through the photos when we meet the students, and they have felt it to be empowering. Young people benefit, since we are easily reachable, our work is transparent – and young people are more conscious of what we do. We had help from an expert group of young pupils and students. They helped us to develop our services and guided us to use for example SnapChat. Even now we easily ask young people for assistance when we don’t know how something works. At first, it was time-consuming, but now that the new practices are part of our daily work – they help us to be more efficient. For example, we can more easily fill a cancelled appointment with a new client. Thus we are again more efficient. Documenting our work on, for example, Instagram increases our motivation – when we can see what we do with brand new eyes and notice how fun it is. Working on social media requires being excited, a little bravery and a will to work with your image. Additionally it’s good if workers have common rules and guidelines on how to work on different platforms.