How To Overcome Remote Team Challenges (For Business Leaders)On October 15, 2019 by Raul Dinwiddie
I recently asked hundreds of contacts what was their biggest frustration working with remote teams. Today I will share my analysis and discuss a few things you can do. Hello I am Patrick Miller. And you are in the right place if you want Unconventional Advice to Make It Happen! If you haven’t already Subscribe or Connect So you won’t miss future uploads. Companies frequently engage providers for resources in remote locations to increase capability, capacity, or to reduce cost. Many fail to get it really working And suffer from low productivity and frustration Ultimately business users complain about poor service and quality or why everything takes so long Senior management loses confidence And in the end your credibility is damaged If you get it right flexibility, capability, and capacity increase and speed, agility, and quality enhanced Senior management confidence grows and budgets are increased to address the growing user requests for digital improvements and you are the hero. But building a high performance team is challenging. Even when co-located. When part of the team is remote, from a different company, country, and culture Communication and teamwork become very difficult. And leadership more important. Now let’s talk about the main obstacles and what you can do Many issues mentioned are location related. Too far and you have time-zone issues impeding communication and relationship building. Popular destinations have high competition for resources. Staff are promoted fast to keep them. A “senior” may only have a few years experience. High competition promotes high turnover. And turnover kills performance. You spend all your time onboarding and training. Pick your location wisely. Minimize time zone differences Seek destinations with lower competition and you will attract better talent that sticks Being a big fish in a small pond has many advantages. Is what you say understood as you meant? Do you understand what was intended? Is your viewpoint challenged? When coming to Europe as an American I had the opportunity to work with people around Europe and Asia. Differences in communication style were quickly apparent. They are big within Europe but much bigger with Asia. Differences in understanding lead to unmet expectations and frustration. Be conscious of the cultural differences and adjust your style. Source your team from locations where the Cultural differences are small and communication style familiar. Many fail to build a One Team spirit which is essential for high performance This starts with shared objectives and purpose fueling the passion of each and every team member. Everyone must feel they are important and part of a bigger whole. Mutual trust helps teams overcome challenges and adversity. But must be earned through shared experiences. Gets all hands on the oars and rowing in the same direction. Build a One Team Spirit based on common objectives purpose and trust Great teams need great leaders. Great leaders communicate the vision and build shared purpose. They remove obstacles and create the conditions for success so trust can be built. Leaders create an environment where team members feel at ease communicating and challenging each other’s ideas. Leaders share recognition when things go well and challenge a team to perform better when they don’t. You need strong leadership both onsite and in the remote team. Our Great Teams service is based on 20 years of experience building high-performance teams We overcome many of the challenges by sourcing our teams in Istanbul. Istanbul offers a large pool of talent. Limited competition. low turnover and familiar communication styles Its relative close proximity reduces time zone differences and facilitates F2F meetings and team building In addition, we infuse leadership into every team I get personally involved to help share the vision and build relationships and trust The result is One Team where the whole is greater than the sum of its parts Here is what you need to remember. Achieving high performance levels with remote teams is possible if you start with a good location that facilitates finding and keeping talent and minimizes cultural communication differences and build a One Team spirit with Solid leadership Shared objectives and purpose. Based on trust. If you are struggling to get your remote teams performing or would just like to share thoughts and experience. Let’s talk. We specialize in providing dedicated high performance teams and Business Prototyping If you enjoyed the video like it and share your thoughts in the comments. Subscribe or connect so you won’t miss future posts. Thank you so much for watching. Now Let’s go Make It Happen!