Communication Skills – Positive Communication #60On August 9, 2019 by Raul Dinwiddie
During the exercise the team forms groups of three. During the exercise the team learns how to use language in a positive manner. In this case ‘positive’ means, that you say what you want to say without the word ‘not’ or another way to say what you don’t mean. The sentence: ‘I don’t think she annoying’ isn’t positive language. Positive language is: ‘I think she is nice and cheerful’. Now the listener has a clearer image. One person of the three tells a story. A second person will sometimes ask a question during the talk. And a third person indicates when the speaker uses negative language and the speaker than repeats the sentence in a positive way. The speaker begins to tell about a holiday that stuck to his mind. Last week I was on a holiday to Marrakesh. It was very beautiful an impressive. On the big square in the old center were snake charmers. How was the weater? The questioner asks. It wasn’t that warm, so we could. The third person now interrupts: Not very warm isn’t positive communication. The speaker now repeats the sentence in a positive manner: The weather was a bit cold but despite that we enjoyed the markets in the little allies that together form a labyrinth. After two minutes the roles switch and the one that was the speaker now becomes the person that checks the language and the one that checked the language now becomes the one asking the questions. The second speaker now tells what he would like to achieve within the organisation. He says: I don’t want to do the same work for more then two years. I want,.. The third person interrupts and says: Don’t do the same work’ isn’t using positive language. The speaker now says: I do want to have more responsibility and I want to be a team leader. This description has more meaning compared to the sentence ‘Not doing the same work’. What will be your first step? The interviewer asks. I will suggest this during a talk with my supervisor. This person will also be the speaker for around two minutes. And the roles will switch again in the same manner. This third speaker now tells what he thinks the team could improve upon. I want us to cooperate in a more effective way and I don’t want us to gossip anymore. The third person interrupts and says: ‘don’t gossip’ isn’t positive language. I want us, when we have something on our minds to directly tell it to the person that causes it and not to someone else. The third person interrupts again. ‘Not to someone else’ isn’t positive language. How do you want this to happen? The interviewer asks. I want us to follow a feedback training together so we learn how to do this. Also this round lasts for around two minutes. After everyone has fulfilled each role the team will sit in a circle and evaluates the exercise. Which forms of negative language did you notice during the exercise? Was it difficult to talk only in positive language? What is the benefit of only using positive language? The trainer guides the team and applies variations to the exercise. What kind of variations you can read below this video on Youtube. And haven’t you subscribed yet? Hit the subscribe button below this video to stay tuned for a new team exercise each Sunday on youtube.com/teamexercises to improve cooperation and communication.